How to spot a rogue House clearance company

How to spot Rogue House clearance company in Oxfordshire

Unfortunately in the Waste and House clearance industry there are a lot of Rogue traders and cowboys. Not only do they scam people out of there hard earned money, but nine times out of 10, they don’t hold any Public liability insurance or a Waste carrier License, which means that your waste can not be disposed of correctly or legally.

Thankfully Windrush valley House clearance are EA carrier Licensed (License Number CBDU41390) and we hold the correct insurances for carrying out all aspects of Commercial and domestic Property clearance. We are also proud members of the Anti Fly tipping assosiation and members of Check a trade where we are vetted and monitored.

We want to ensure that nobody is a victim of these rogue companies, which is why we have put together a guide on how to spot them.

 How to tell a rogue House clearance company

  1. Does the quote provided sound to good to be true. If they are promising the world for very little money, then don’t believe it as waste is expensive to dispose of correctly and legally.
  2. Are they willing to provide the correct paperwork i.e Invoice with bank details so you can pay them into a business bank account or are they trying to take Cash. If they are trying to take cash avoid as you will need a paper trail for any of your waste collected (This is your legal responsibility)
  3. Check they have a Website or social media presence and that all of there details are present on there website as well as there waste carrier License.(Ask to see I.D and there Waste carrier License)
  4. Take a good look at there website an check for fake reviews, most reputable house clearance companies will be highly rated on Google, Yell, Check a trade etc
  5. Did you book in a date and time for them to come and collect your waste, but they didn’t turn up and you cant get them on the telephone number that they provided, this usually means that they had a better offer!
  6. Never provide your Credit card details or bank card details, nor should you pay in advance. Here at Windrush valley House clearance we do not ask you to pay in advance of your Property clearance or do we ask for any kind of deposit!

What to do if you think you have come across a rogue House clearance company

  1. Report them to the Environment Agency as they will be illegally disposing of waste and fly tipping
  2. Report them to trading standards, who will investigate the company for you and provide you with legal advise on what more you can do.
  3. Report them to the Police, especially if you are being threatened or pushed into hading over large sums of Cash

Windrush valley House clearance are your Licensed, fully Insured House clearance Company

We offer a fast, discrete, Fully Insured House clearance and waste removal service, collecting Household rubbish, Furnishings, cardboard, Plastic, Wood, metal, Green waste and other items that maybe cluttering up your space. We are registered with the Environment agency as waste carriers and we cover all of Oxfordshire and Gloucestershire. If you are looking to avoid rogue house clearance companies, then don’t hesitate in contacting us on 01993 709722 or


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About Us:


Absolutely not! all of our staff are fully trained in all aspects of heavy lifting and waste disposal

Absolutely not! Go about your day like you would normally!

Absolutely not as we have our own Property clearance Vans (Luton Low Loaders) and all the Waste, Rubbish, Furniture and Furnishings will be cleared the same day and taken away the same day.

Yes we can as we deal with many Housing Association’s and Councils who insist on the Carpet and flooring being removed ready for the new tenants moving in.

Yes we hold Public Liability Insurance with Thistle underwriting for £5 Million for both commercial and domestic property clearance.
We also hold a Full Waste carrier License (Upper tier) License No CBDU41390 which you can check on the GOV Website here

Absolutely not! (as above) We are fully licensed to dispose of your waste and all of your waste will be removed and disposed of on the day.

Anything we feel we can sell on will reflect in the final quote, and the rest of the Furniture and items are either recycled (98% recycled) or donated to local Charity shops

Of course we can, we deal with many Oxfordshire Solicitors and Estate Agents on a daily basis.
If it helps we can liaise with the Solicitor or Estate Agent by picking up and dropping off the keys for both the clearance and the Quote!
We can even work with the local Council or Housing association or the neighbour next door.
We have performed hundreds if not thousands of House clearances across the years, so we are used to dealing with all kinds of different scenarios, plus we offer a free Key drop and collection service which has proved to be extremely popular over the years as this takes the stress out of having to let us in at the start of the clearance, which is usually early in the morning and being there at the end of the clearance.

Please do not worry, on many occasions we complete a clearance where there are items that the family would like to keep. In this incidence you clearly mark any items to stay, we usually gather the items in one room so they are in safekeeping. This is not uncommon and applies to nearly every clearance that we complete.

Big fine for fly tipping